Support
Contact MemoPryl Customer Service: Phone, Email and eBay Order Help
For an eBay order, message the seller and start returns in your eBay account. If you ordered through the order desk, the number is +1 (302) 200-3480. Questions about the website go to [email protected], Mon-Fri 9:00am-5:00pm ET. No email address takes orders. Bought MemoPryl on another website? That site's seller handles your order.
Written by the MemoPryl editorial teamUpdated
Contact options
How do I contact MemoPryl customer service?
By phone for order-desk orders, through eBay for eBay orders, and by email for anything about the website. The four routes are below.
Tracking, changes and refunds
BuyGoods order desk. This desk can see your order. Have your order ID ready.
This website
Mon-Fri 9:00am-5:00pm ET. Pages, typos, privacy, press. This inbox cannot see orders.
Office (New York)
277 Park Avenue, Floor 38
New York, NY 10172
Mail only. No walk-in sales.
Returns (New York)
600 Third Avenue, Floor 25
New York, NY 10016
Include your full name, email and order ID. Buyer pays return shipping. Use a tracked service.
MemoPryl has no sales email. Order questions go to the phone desk or to eBay, and the website inbox cannot look up an order. NutraVibe, the name on the pack shots, has no address or phone in our materials.
Pick the right route
Which MemoPryl contact should I use?
It depends on where you paid. The place that took your money is the place that can fix the order.
| Your situation | Contact | What they can do |
|---|---|---|
| Bought on the eBay listing | eBay: message seller HerbalDirect from your order | Tracking, delivery problems, 30-day seller-paid returns |
| Ordered through the order desk | +1 (302) 200-3480 | Tracking, changes and refunds |
| Question about a page, a typo, privacy or press | [email protected] | Fix pages and answer site questions; cannot see orders |
| Bought MemoPryl on another website | The seller named on your receipt | Only that seller can refund or replace it |
| Formal letters | 277 Park Avenue, Floor 38, New York, NY 10172, USA | Postal letters to the New York office |
| A possible side effect | Your doctor first, then FDA MedWatch | Medical advice and an official safety report |
eBay orders
How do I get help with a MemoPryl order from eBay?
Use your eBay account, because eBay and the seller handle those orders. Open the order in your purchase history and message the seller from there.
- Where is my bottle? Tracking appears on the eBay order. It ships by free standard service from Myrtle Beach, South Carolina.
- I want to return it. Start the return in your eBay account within 30 days, and return postage is on the seller.
- The label looks different. Two MemoPryl label versions exist. Compare yours with our label guide before you message the seller.
Our refund policy walks through each return route step by step.
Other sellers
I bought MemoPryl on a different website. Can you help?
Not with the order itself, because we cannot see it. Other sellers use the MemoPryl name, sometimes for different formulas, with their own prices and return terms.
Look at your receipt or bank statement for the seller's name, then contact that seller or the payment company it lists. If you are unsure which product you have, match your bottle to the labels on the where to buy page. We are happy to answer general questions about the label by email.
Before you call
What should I have ready when I contact MemoPryl support?
A few details let the desk find your order on the first try.
Your order ID
The eBay order number or the order desk ID from your confirmation email.
The name and email you used
They must match the order, or the desk cannot find it.
Which label you have
"Advanced Formula" with 60 capsules, or "Cognitive Support Formula" with 30.
The lot number and date
Both are printed on the bottle. Check yours with the batch check.
Photos, if something is wrong
A broken seal, a damaged box or the wrong label is easier to sort out with a picture.
Ready to try MemoPryl?1 bottle $39.00 on the live listing · free standard shipping · 30-day returns
Order nowOpening hours
When can I reach MemoPryl support?
Someone reads the website inbox Mon-Fri, 9:00am-5:00pm ET. Messages sent on weekends wait until the next weekday.
The seller brief gives no opening hours for the order desk, so call during U.S. business hours to be safe. eBay messages to the seller can be sent at any time from your order.
Safety reports
How do I report a side effect from MemoPryl?
Get medical help first, then file a report. Stop taking MemoPryl and call your doctor or pharmacist about what happened.
Sudden confusion, trouble speaking or seeing, or weakness on one side of the body can be a stroke and needs emergency care (CDC, Stroke signs).
- Tell your doctor which ingredients MemoPryl names, especially the St. John's wort and huperzine A it lists.
- Report the reaction to FDA MedWatch, the agency's safety reporting program for supplements and drugs. You can file online, and your doctor can file for you.
- Keep the bottle, the lot number and the capsules you have left.
- Let the seller you bought from know, so the lot can be checked.
Keep taking your prescribed medicine unless your doctor tells you otherwise. The side effects page lists reactions by ingredient.
Returns by mail
Where do I mail a MemoPryl return?
Only order-desk orders are mailed to New York. eBay orders use the return started in your eBay account instead, with postage paid by the seller.
| Address | 600 Third Avenue, Floor 25, New York, NY 10016, USA |
|---|---|
| Include | Your full name, email and order ID |
| Postage | Buyer pays return shipping. Use a tracked service. |
| Refund timing | 3-5 business days after the returned bottles are credited, then 5-10 days for your card issuer to post it |
Call +1 (302) 200-3480 before you post anything, so the desk expects your package.
FAQ
MemoPryl contact FAQ
What is the MemoPryl customer service phone number?
The order desk number is +1 (302) 200-3480. It handles orders, tracking, changes and refunds for orders placed through the order desk. If you bought on eBay, message the seller from your eBay order instead, because eBay and the seller handle those orders and returns.
Can I order MemoPryl by email?
No, there is no sales email for MemoPryl orders. Order help comes by phone from the order desk, or through eBay for eBay orders. The website address, [email protected], answers questions about pages, typos, privacy and press, and it cannot look up an order.
How do I contact the eBay seller of MemoPryl?
Sign in to eBay, open the MemoPryl order in your purchase history and choose the option to contact the seller, HerbalDirect. Tracking and returns live on the same order. Returns are open for 30 days, with postage covered by the seller.
What is the NutraVibe phone number?
None of our materials give a phone number or address for NutraVibe, the company named on the 60-capsule pack shots. If your bottle prints contact details for NutraVibe, use those for questions about the formula. For order problems, contact the seller you paid.
Where do I report a MemoPryl side effect to the FDA?
Stop taking MemoPryl and call your doctor or pharmacist first, or 911 for emergency signs. Then report the reaction to FDA MedWatch, which accepts reports from consumers and doctors. Keep the bottle and lot number, and tell the seller you bought from so the batch can be checked.
Why can't the MemoPryl order desk find my order?
Usually the name or email you give does not match the order, or the order was placed somewhere else. eBay orders sit in your eBay account, not with the desk. Orders from other MemoPryl websites can only be found by the seller that took your payment.
When does the MemoPryl website email answer?
The website inbox is read Monday to Friday, 9:00am to 5:00pm Eastern Time. Messages sent at night or on weekends are read on the next weekday. Use it for questions about pages, privacy or press, not for order problems.
Who wrote this
Written and reviewed by
Plain-language pages built from the label, the sales page and linked public health sources.
Last updated . Read our editorial standards and how we check reviews. This website is run by a U.S. stocking partner that sells MemoPryl, not by the maker (the pack shots say "By NutraVibe"). We earn money when you buy through our order links.
Keep reading
More about MemoPryl
Refund policy
Exact refund steps for eBay and order desk orders, the New York address, timing, and where other buyers should go.
Read moreShipping
Free standard shipping from South Carolina, tracking in eBay, and what to do about a damaged box or broken seal.
Read more
About us
Who runs memoprylmind.com, how it earns money, and how it relates to NutraVibe and the eBay seller.
Read moreU.S. stocking partner for MemoPryl
Ready to try MemoPryl?
The live listing sells single 30-capsule bottles for $39.00 with free standard shipping and 30-day returns, the seller paying return postage.
- Secure checkout
- 30-day window
- Ships from the U.S. with tracking